Privacy Policy

Introduction

silent-cylinder ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or enroll in our programs.

Information We Collect

Personal Information

We collect the following personal information when you enroll in our programs:

• Full name
• Email address
• Cooking experience level
• Program preferences and goals
• Payment information (processed securely through third-party providers)

Automatically Collected Information

When you visit our website, we automatically collect certain information including:

• IP address
• Browser type and version
• Pages visited and time spent
• Referring website
• Device information

How We Use Your Information

We use your personal information for the following purposes:

• Processing program enrollments and managing your participation
• Communicating with you about schedules, sessions, and program updates
• Sending educational materials and resources related to your program
• Improving our programs and website based on feedback
• Complying with legal obligations

Data Storage and Security

Your personal data is stored securely in Australia and is protected using industry-standard security measures including encryption, access controls, and secure servers.

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Program participant data is retained for 7 years after program completion.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist in program delivery (e.g., payment processors, email services)
• Legal authorities when required by law
• Professional instructors assigned to your program

Your Rights

Under Australian privacy law, you have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your information (subject to legal retention requirements)
• Object to processing of your information
• Withdraw consent for marketing communications

Cookies

We use cookies to improve your browsing experience. See our Cookies Policy for detailed information about the cookies we use and how to manage them.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our programs are designed for adults aged 18 and over. We do not knowingly collect personal information from children under 18.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this privacy policy or wish to exercise your rights, please contact us at:

Email: [email protected]

Compliance

This privacy policy complies with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). We are also committed to complying with applicable international privacy regulations including GDPR for European residents.